SHIPPING AND DELIVERY

We are proud to offer iglobal shipping services that currently operate in over 180 countries world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship the packages?
Packages are shipped from our factory warehouses in Europe, USA or China depending on where your delivery address is nearest will be shipped by ePacket or EMS, Packages shipped from our USA warehouse are shipped through USPS.
Do you ship worldwide?
Yes, we provide free shipping to 121 countries around the world. However, there are some locations we are unable to ship to due to strict customs . If you happen to be located in one of those countries we will show you what to do, just contact us for further information.
What if my package get stuck at customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location.
Location |
*Estimated Shipping Time United States |
*Estimated Shipping Time from Factory Warehouse (China) | >
United States |
4-9 Business days (If shipped from US Warehouse) |
12-21 Business days (If shipped from Factory Warehouse) |
Canada |
4-9 Business days (If shipped from US warehouse) |
12-21 Business days (If shipped from Factory Warehouse) |
Europe |
4-9 Business days (If shipped from European Warehouse) |
12-21 Business days (If shipped from Factory Warehouse) |
Australia, New Zealand |
4-9 Business days (If shipped from Australian Warehouse) |
12-21 Business days (If shipped from Factory Warehouse) |
Mexico, Central America, South America, Argentina, Brazil |
15-28 Business days (Shipped from Factory Warehouse) |
|
*The above oesn’t include our 1-2 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Virtualbytes Webshop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of virtualbytes.net
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Will help me when hunthing. works well.
It 'S the 62 day
Was two months Amur area, excellent, cell small
Good grid Amur region was two months
To SF posting was 2 months. The mailbox. Grid must be worn with широкополым headpiece, otherwise прокусывать will.
Thank You Very Much. Goods arrived.
Thank You Very Much! I like a mask.
very slow to arrive in Canada, item as expected, comes in a small bag ziplock bag
Nevypadá špatně.
Ok. Thank you
Two and a half months to Moscow, store no problem extended protection. For the money, do not take for yourself! Recommend!
Parcel delivered in a month, the track
Moscow Went almost 2 months. Track only Traced. Package put directly to your inbox. Mesh thin, small, but gives the impression of durable. THE General description
Went almost 2 months, quality standards
Product corresponds to the photo. Long Service, more than 1,5 months to Voronezh. Track track, but stores assured that time. As a result of this season already do not have to use)))
Handy thing, but need a gate. From infinite buzz on my right birushi Add a set
Fits the description
7 weeks to ship to Canada Product as described, wear with your own hat
Everything is fine! Fast shipping, good packaging, product quality is the specs. Recommend this store!
The Seller does not have a name, had to pay customs for better data.
Ok
Thank you
good product for the price.
Bide autumn summer thin line okay okay.
The correct thing. Worth the money I believe. Quality is a
ok
40 days to Бишкека, whole
Product description.
Got thanks
good
10/10
As described
Product content. Sewn fine. No complaints.
Very good, the size is the best part.
ok
very well
1
like description. hope it works.
good size and good product
fast shipping item matches the description.
if without wear or surface brim hat baseball cap, the mosquitoes прокусывают through hole. just wear this mesh hats with. as a standard.
ok
Very good product and store
everything was perfect
I'm very satisfied
Very good net. We need them for backpacking in summer Thank you store
made mosquito qualitative, slightly more delivered to two weeks. the fishing camping and the forest. all of good feeling, more orders store and .....
fine... all fast, tracking no производилось... high, but it is not so important.
according to the price of Nice items
Works great! I use it when Bicycling along a bike river trail which is loaded with all kinds of bugs at night. Without this headnet on a person chokes and is blinded by all the bugs. With the headnet on it is, "smooth sailing"! Although I do get a few "stares" now and then from people wondering what I am doing with the net on, lol. This thing is an essential piece of survival gear as far as i'm concerned.