1.We promise all the photoes display on our store are taken by our team , it is real and 2% brightness adjustment .
2.Before sending , all the product will be tested , when packing item , we will use the Foam sponge to protect the product , we will make sure you will receive the perfect product .
1. If you are satisfied with our items, Please take a minute to leave us your positive feedback .
We depend on customers’ satisfaction to succeed. Therefore your positive feedback of 5 STARS is extremely important for us.
2. If you are not satisfied with our products , Please Do not leave any negative feedback before contacting with us.
We will do all we can and work with you to solve any problems.
1. We provide all kinds different shipment services for different request as follow:
The 1st: Express Standard Shipping:
It’s a shipping system done by ePacket , Absolutely faster and more secure than china post or Netherlands postal , ePacket Standard Shipping system will choose the fastest shipping way according to your country and the product you buy , some European countries give free shipping , other countries will ask to pay about 0.5-2.5$ shipping cost.
Delivery time (According to our experience):
To Russian : 15-25 days .
To Europe (such as Italy/United Kingdom/Spain/Netherlands/Belarus/France….): 18-28 days .
To Asia (such as India/Singapore/Israel/Turkey/Saudi Arabia…): 15-21 days .
To North America (such as Canada /United States/Mexico(Mecixo may take more 7 days )…):14-20 days .
To Oceania (such as Australia /New Zealand…) :15-23 days .
To South America (such as Argentina /Brazil /Chile /Peru /Colombia …) : 35-48 days.
To Africa(such as South Africa /Egypt/Cameroon /Algeria /Kenya…) : 28-35days.
But Due to the customs or other problems, such as local weather problem, it may take more 20-26 days , So it is need your enough patience to wait the products. And when you choose this shipment way, Then we think you agree to accept this delay if happen.
if the Protection time is going end, and you have not received the goods , please us to extend for you .
The 2nd: Non-free shipping– DHL,UPS, FEDEX, TNT, It take about 3-7 work days;
If you need DHL,UPS, FEDEX, TNT, pls contact us , we will help you .
2. Please confirm the shipment way and payment, and we will ship the products to you in 1 working days after we receive the payment . And the tracking number will be given .
Import duties, taxes or other customs charges.
In most cases, the buyer need not pay any customs. We will declare it as a gift and a lower value to avoid the tax.
But sometimes in some countries, the customs officer may be strict.
we are not accountable for any customs fee. Please check out the customs policy at your own place .
If you have to pay the customs fees, it is your duty to your own country,
the buyer should understand this situation. If you need to declare real value on the parcel, please tell us that with order message,email or trade manager.
Return and Refund policy are supported:
1. We support the no reason return and change item policy, but you need to pay full cost for two way transports
(include the shipping, taxes and customs cost etc.)and keep the item in good condition,
otherwise we will keep right to refuse the refund and return. All the return policy must be apply within 3 days
(the time point start from you receive the item).
2 . when you get the wrong and problem items, please contact us within 3 days, and provide the confirmation proof through Video or Photos.
When the item is judged as our responsibility, we provide the refund and return policy. It can be take a part of refund,
if the item can be accepted and repaired in domestic. If can not repair or accepted, broken totally,
we will refund the full money to you or change a new one to you, when we receive the wrong or problems items.
3. When the refund policy can not solve problem, we accept the return policy, but for return policy you need to afford one way cost
(the shipping, taxes and customs cost from your country to our), and when we receive the return items we will refund you money.
We are not recommending the return policy, because that cause high cost for both of us.
1. Before order , please take a moment to firstly read all the information provided here where your most questions’ answers are.
2. You can contact with us by trade manager or by email, we track the message everyday .