We are proud to offer iglobal shipping services that currently operate in over 180 countries world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages are shipped from our factory warehouses in Europe, USA or China depending on where your delivery address is nearest will be shipped by ePacket or EMS, Packages shipped from our USA warehouse are shipped through USPS.
Yes, we provide free shipping to 121 countries around the world. However, there are some locations we are unable to ship to due to strict customs . If you happen to be located in one of those countries we will show you what to do, just contact us for further information.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time United States | *Estimated Shipping Time from Factory Warehouse (China) | >
---|---|---|
United States | 4-9 Business days (If shipped from US Warehouse) | 12-21 Business days (If shipped from Factory Warehouse) |
Canada | 4-9 Business days (If shipped from US warehouse) | 12-21 Business days (If shipped from Factory Warehouse) |
Europe | 4-9 Business days (If shipped from European Warehouse) | 12-21 Business days (If shipped from Factory Warehouse) |
Australia, New Zealand | 4-9 Business days (If shipped from Australian Warehouse) | 12-21 Business days (If shipped from Factory Warehouse) |
Mexico, Central America, South America, Argentina, Brazil | 15-28 Business days (Shipped from Factory Warehouse) |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Very good humidifier, easy to use and works well. Thank you store! Only bad thing about it, when it turns off it makes a beep. So not too good to use when trying to fall asleep.
Хороший арома диффузер, справляется на ура. Доставка в Латвию 3 рабочих дня!
nice! Took 2 weeks to arrive to my country.
Fast delivery, good package...
beautiful diffuser very happy
GORGEOUS WORKS LIKE A CHARM, THANKYOU, LOVE ALL THE COLOURS, SENT RIGHT AU CORDS AS WELL THANKYOU 10/10
very happy. thank you
Нереально крутая штука!!! Я довольна!!!
Great item
articolo ottimo perfetto come da foto a vederlo acceso è anche meglio della descrizione in internet..grazie mille lo consiglio..
Good quality workmanship. Worth your money.
Very happy with the diffuser
it's v good i like it cool
Отличный диффузор, симпатичный дизайн. Упаковка так себе, пришёл в очень мятой коробке, думаю, что чудом уцелел при пересылке. Продавец положил мерный стаканчик с трещиной, на почту свалить не получится, так как эта штука пересылалась внутри самого диффузора, а он, как писала выше, пришёл целым. Неприятная мелочь -минус проду, но мне не принципиально, а за сам агрегат пять звёздочек