We are proud to offer international shipping services that currently operate in over 122 countries world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in Europe or Asia are shipped by UPS ePacket or EMS Packages around the world depending on the weight and size of the product. Packages shipped from our USA warehouse are shipped through USPS.
Yes. We provide free shipping to over 122 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Shipping time varies by location. When you choose your shipping destination make sure you try to ship from your Country.
This will save shipping time. These are our estimates:
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Location | *Estimated Shipping Time US-CA-EU-AU | *Estimated Shipping Time from Factory Warehouse (China) |
---|---|---|
United States | 4-9 Business days (If shipped from US Warehouse) | 10-21 Business days (If shipped from Chinese Factory Warehouse) |
Canada | 5-9 Business days (If shipped from US warehouse) | 12-21 Business days (If shipped from Chinese Factory Warehouse) |
Europe | 5-7 Business days (If shipped from European Warehouse) | 12-21 Business days (If shipped from Chinese Factory Warehouse) |
Asia, Australia, New Zealand | 5-9 Business days (If shipped from Australian Warehouse) | 12-21 Business days (If shipped from Chinese Factory Warehouse) |
Mexico, Central America, South America, Argentina, Brazil | 10-30 Business days (Shipped from Chinese Warehouse) | 14-30 Business days (Shipped from Chinese Warehouse) |
*Doesn’t include our 1-2 day processing time.
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 1-2 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you’ve specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Sandy Brown
Customer Service Manager
Virtualbytes Shop